Last updated: 20 July 2026
Introduction
Think Creative Consultants Ltd ("we", "us", or "our") is committed to protecting your privacy and handling your personal information in a transparent and secure manner.
This Privacy Policy explains what information we collect when you visit our website, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Think Creative Consultants Ltd
88–89 High Street
Winchester
Hampshire SO23 9AP
Email: gdpr@think-creative.co.uk
Telephone: 01962 841757
We are the data controller responsible for the personal information collected through this website.
Information We Collect
Depending on how you use our website, we may collect:
Information you provide
Name
Company name
Email address
Telephone number
The contents of any enquiry or message you send us
Information collected automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
Time spent on pages
General website usage information collected through cookies and analytics.
How We Use Your Information
We only use your personal information where we have a lawful basis to do so.
We use your information to:
respond to enquiries;
communicate with you about our services;
provide services you have requested;
improve our website and user experience;
monitor website performance and security;
comply with legal obligations.
If you choose to receive marketing communications, we may occasionally send information about our services, news or events. You can unsubscribe at any time using the link in our emails or by contacting us.
Legal Basis for Processing
Under the UK GDPR, we rely on one or more of the following lawful bases:
Consent – where you have chosen to receive marketing communications.
Contract – where processing is necessary to provide services you have requested.
Legitimate interests – to operate, improve and secure our website and business.
Legal obligation – where we are required to comply with applicable laws.
Cookies and Analytics
Our website uses cookies to improve your browsing experience.
We use Google Analytics 4 to understand how visitors use our website. Google Analytics collects information such as pages visited, device type and general location. This information is aggregated and does not identify you directly.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through our cookie banner or your browser settings.
How Long We Keep Your Information
We only retain personal information for as long as necessary.
Typical retention periods are:
Website enquiries: up to 24 months
Marketing mailing lists: until you unsubscribe or after 24 months of inactivity
Website analytics: according to Google Analytics retention settings (currently up to 14 months)
Where required by law, we may retain certain information for longer.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers who help us operate our business, including:
website hosting providers;
IT support providers;
email service providers;
Google Analytics.
These organisations only process information on our behalf and are required to keep it secure.
We may also disclose information where required by law.
International Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where this happens, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement, adequacy regulations, or other legally recognised mechanisms.
Keeping Your Information Secure
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission can be guaranteed to be completely secure.
Your Rights
Under the UK GDPR, you have the right to:
access your personal information;
request correction of inaccurate information;
request deletion of your information;
restrict processing;
object to processing;
request data portability where applicable;
withdraw consent at any time where processing relies on consent.
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we process your information, please contact:
Email: gdpr@think-creative.co.uk
Telephone: 01962 841757
Post:
Think Creative Consultants Ltd
88–89 High Street
Winchester
Hampshire SO23 9AP
Complaints
If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to resolve your concerns first.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.
The latest version will always be published on this page, together with the date it was last updated.